Practice Mission Statement

The aims of the Practice are to provide the highest possible health care to our patients in a setting which is appropriate to the needs of the practice population.

As a Practice we have a commitment to provide our patients with effective and efficient health care services in a sensitive, caring and confidential manner.

Our care delivery systems make the best use of all available financial and human resources.

 

Values

We will:

  • Make the care of our patients our first concern
  • Provide a good standard of practice and care
  • Keep our professional knowledge and skills up to date
  • Recognise when we need to refer patients for another opinion
  • Take prompt action if we believe that patient safety, dignity or comfort is being compromised
  • Protect and promote the health of patients and the public
  • Treat patients as individuals and respect their dignity
  • Treat patients politely and considerately
  • Respect patients right to confidentiality
  • Work in partnership with patients
  • Listen to and respond to patients concerns and preferences
  • Give patients the information they want or need in a way they can understand
  • Respect patients’ right to reach decisions with us about their treatment and care
  • Support patients in caring for themselves to improve and maintain their health
  • Work with colleagues in the ways that best serve patients interests
  • Be honest and open and act with integrity

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The Practices core values which are shared among the GPs and staff are: -

  • Positive: to keep a positive outlook throughout change
  • Caring: to strive to help patients and each other
  • Respectful: to work together as a team, valuing each other and actively showing respect
  • Responsive: to listen to staff and patients and always strive for improvement
  • Innovative: to be forward thinking, using resources carefully to move the Practice forward

The core values that are shared among the GPs and staff are: -

  • Openness
  • Fairness
  • Respect
  • Accountability

 



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